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Caring About Yourself
Effective communication flows out of self-awareness and skill in communicating awareness,
particularly about issues. You will learn how to:
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Use the Awareness Wheel TM, a practical map for understanding issues and the foundation
for communication skills.
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Apply six talking skills for expressing yourself more clearly when it is important.
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Understand how caring or uncaring attitudes and skilled or unskilled communication
affect the way you and your partner relate.
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Caring About Your Partner
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Relationships grow with attentive listening and accurate understanding of one another.
You will learn how to:
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Apply five practical listening skills for tuning in to your partner.
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Experience the power of the Listening Cycle TM for getting to the heart of your partner�s
concern.
Resolving Conflicts: Mapping Issues
The way you and your partner handle conflicts determines your satisfaction with the
outcomes and each other. You will learn how to:
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Set comfortable procedures for managing conflicts.
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Combine the talking and listening skills in an 8-step collaborative conflict-resolving
process, called Mapping an Issue.
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Choosing Communication Styles
Partners respond as much to how something is said as to what is said. You will learn
to:
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Identify the characteristics of four distinct styles of talking and listening.
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Recognize the positive and negative impacts of each style.
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Apply skills to increase meaningful conversations or decrease stressful exchanges.
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Watch the NBC Interview on Couple Communication
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